“I wanted to let you know that the technician that came out to my home yesterday did an exceptional job, was very polite and professional. I cannot thank him enough for his outstanding work and kindness. I will be using Mcatee LLC for all my future work, and will be referring you to all my family and friends.”
- Mrs. J; Gahanna, Oh
“I want to thank you for sending a technician to do our recent plumbing jobs. Our primary concern was a basement shower that had been flooding since it was installed in 2005. Two other plumbers had been unable to fix it. Your technician was dedicated to solving the problem and was very impressive! He focuses completely on the task at hand. I overheard his phone conversation with the internet company I bought the shower from (a mistake on my part). In the absence of installation instructions, your technician asked some legitimate questions about the construction of the shower so he could figure out the problem. The phone representative became unnecessarily defensive with your technician, who was very polite with his questions. I was very pleased by the mature and diplomatic way your technician handled the situation. After determining a solution, your technician called in a co-worker before jumping into the task, to review his theory about what was wrong and how he proposed to fix it. The co-worker agreed with the initial assessment. He then went over his plans with me, and they got to work. After seven years, I now have a working shower! My husband and I couldn't be happier! The other problems were more mundane (leaky faucets and an unstable toilet setting), but again Josh was devoted to the tasks and worked efficiently. We have been fixing up the house over the last year and I wish all the professionals who have been to our home were as knowledgeable and hard-working as McAtee LLC. We will be happy to recommend McAtee Plumbing to anyone who wants to solve their plumbing problems.”
- Mrs. H; Columbus, Oh
“McAtee LLC was the first contractor that Utility Service Partners, Inc. (USP) selected for our contractor network. Customer service is the cornerstone of our business. McAtee LLC values customer service in the same way that we do at USP. McAtee LLC has been providing outstanding service to our customers in Ohio and West Virginia since 2003. We appreciate McAtee’s commitment to make the NLC Service Line Warranty Program successful each and every time his company performs a repair.”
- Brad Carmichael Vice President of Business Development Utility Service Partners INC.